The House Painters™ Contract

Approval & Payment

Approval: Digital approval is required to secure a spot on our schedule. The client agrees to make payments as outlined and waives the right to withhold payment until project completion.

Payment: Client authorizes The House Painters™ to charge the payment method on file for scheduled payments, including but not limited to deposits, progress payments, and final balances due. Client waives any right to dispute charges unless a billing error is proven. A 5% service charge applies to invoices not paid within 24 hours of completion. The account balance is due within 24 hours of project completion. Failure to pay within this period will result in an automatic 5% late fee, with additional penalties accruing every 7 days thereafter.

Projects over $10,000 require weekly payments, beginning the Friday after the initial project week. Payments are calculated by dividing the balance by the estimated weeks to complete. No discounts or reductions will be given under any circumstances. All deposits are non-refundable under any circumstances.

Change Orders & Additional Costs

Change orders incur a $250 fee per occurrence, plus time and materials at retail, billed weekly. Additional labor or materials required beyond the estimate will be billed at the time of invoicing.

Reservation & Cancellation Policy

Work Stoppage: The House Painters™ reserves the right to halt work immediately if payment is delayed, with no obligation to resume until the outstanding balance is paid in full. Any delay caused by non-payment may result in additional rescheduling fees.

Cancellations: Cancellations made less than 30 days before the scheduled start date may incur a 5% cancellation fee based on the total project cost, in addition to the non-refundable deposit. Rescheduling is subject to availability. Any changes to the project schedule will be confirmed by The House Painters™.

Project Timeline & Conditions

The time frame quoted is a professional estimate and may be delayed due to weather, sickness, acts of God, or other unforeseen circumstances. The House Painters™ does not guarantee a completion date, specific crew size, or exact timeline. Exterior work, including pressure washing and prep, may commence without notice as conditions allow.

Force Majeure Clause

The House Painters™ is not liable for delays or failure to perform due to causes beyond its reasonable control, including but not limited to:

Natural disasters
Government actions
Labor shortages
Pandemics or other unforeseen events

Should such an event impact the project timeline, The House Painters™ will communicate with the client to reschedule or make necessary adjustments.

Lead Paint & Home Age Disclosure

The House Painters™ is not EPA Lead-Safe Certified and does not test for, contain, or remove lead paint. If the home was built before 1978, the client must disclose this in writing before work begins. The House Painters™ will not intentionally disturb lead-based paint; however, scraping, sanding, or pressure washing may result in incidental disturbance. The client is responsible for lead paint testing and hiring a certified abatement contractor if required before work begins. The House Painters™ is not liable for any lead-based paint exposure, contamination, fines, or regulatory compliance issues arising from work performed on homes built before 1978. If lead paint is discovered after work has started, The House Painters™ reserves the right to halt the project until proper remediation is completed. Additional fees may apply for delays. Compliance with federal, state, or local lead-based paint regulations is entirely the client’s responsibility.

Project Completion & Liability Waiver

Client Responsibility: The client is solely responsible for documenting the property's condition before work begins and verifying completion upon project finalization.

Pre-Work Inspection: The client must inspect the property before work begins and provide written documentation with photos of any pre-existing damage. The House Painters™ may take photos or videos for internal records but assumes no responsibility for pre-existing conditions.

Project Completion & Walk-Through: A project is considered complete when the primary work is finished, and any remaining minor touch-ups are scheduled. Final payment is due upon completion, regardless of pending minor tasks. Clients are provided one (1) walk-through inspection to request touch-ups while contractors are on-site. This must be scheduled in advance. Work is considered complete even if The House Painters™ return for minor finishing tasks.

Final Walk-Through & Approval: Upon completion, the client must inspect the work before The House Painters™ leave. Any concerns must be reported immediately—failure to do so waives the client’s right to dispute the work.

Liability Limitation

The House Painters™ is not responsible for any damage claims after project completion unless the client provides clear, verifiable proof, including:

Before and after photos taken by the client of the exact area in question.
Written documentation submitted before project completion detailing the alleged damage.
Proof that the damage was caused directly by THP’s work and not due to pre-existing conditions or external factors.

Failure to provide all required documentation waives the client’s right to dispute property conditions after THP’s departure. The House Painters™ is not liable for any claims based on undocumented or unverified damages.

Client Responsibilities

Clients must direct all questions, concerns, and requests only to the project manager or owner. Discussions with painters or subcontractors regarding project details, changes, or requests are not binding and will not be honored unless formally approved by management.

Access to water, electricity, and safe work areas must be provided. Work areas should be cleared and accessible before the scheduled start date. Failure to do so may result in additional fees or timeline adjustments. If the job site is not prepared for work as outlined, The House Painters™ reserves the right to charge a rescheduling fee of $500 per day of delay.

Warranty & Liability Limitations

Newly stained or sealed decks should not be walked on for at least 5 days to allow proper curing and durability. The House Painters™ warrants labor for 3 years from the project’s completion date. No warranty is provided for stain or stain-related projects/services. Additional extended warranties may be purchased.

Warranty covers touch-ups or workmanship issues but does not cover:

Normal wear and tear
Acts of nature
External factors beyond The House Painters™’ control

The House Painters™’ liability is limited to the total amount paid by the client. Under no circumstances shall The House Painters™ be liable for any indirect, consequential, incidental, or punitive damages, including but not limited to loss of use, inconvenience, diminished property value, or any other financial loss.

Craftsman Guarantee & Media Release

Media Release: Client grants permission for The House Painters™ to take photographs/videos of the property for promotional use.

Entire Agreement Clause

This contract represents the entire agreement between The House Painters™ and the client. Any prior or contemporaneous discussions, representations, promises, or agreements—whether verbal or written—that are not explicitly included in this contract are not binding. Changes or modifications must be made in writing and signed by both parties.

Property Owner Permission

Clients confirm they have written permission from the property owner/landlord to proceed with painting/staining services.

Let's Get Rolling!